Vocera Admin
Super Administrator
Admin Portal
Platform management and client control
Overview
Platform Overview
All clients, revenue and activity at a glance. Times in IST.
Total Clients
Active Clients
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Calls Today
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Monthly Revenue
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INR
Client List
ClientIndustryPlanCalls / LimitMax AgentsVoicesStatusRevenue (INR)
Clients
Manage all client workspaces.
ClientDomainIndustryPlanCallsStatus
All Calls
Every call across all clients. Times in IST.
ClientPhoneDurationStatusSentimentTime (IST)
Platform Settings
Global API keys and configuration. All stored securely in database.
AI Engine (Claude)Checking...
STT (Deepgram)Checking...

Deepgram Nova-2 50-100ms, accurate Hindi/Indian language detection. Never misidentifies Hindi as Odia/Telugu.

Voice Engine (ElevenLabs)Checking...

Platform voices are assigned here. Clients only see "Female" or "Male" they never see voice IDs or provider names. Find voice IDs at elevenlabs.io/voice-library.

Voice: Monika Sogam Deep and Clear. Find on elevenlabs.io/voice-library search "Monika Sogam" copy voice ID from URL.
Voice: Raj Professional Hindi AI Agent. Find on elevenlabs.io/voice-library search "Raj Hindi" copy voice ID from URL.
Flash v2.5 gives the lowest possible latency. Both Monika and Raj support all three models.
Sarvam (STT/TTS Fallback)

Used as fallback STT if Deepgram is unavailable, and as fallback TTS if ElevenLabs is unavailable.

Telephony (Exotel)Checking...
Audit Log
All admin actions. Times in IST.
ActionAdminTargetTime (IST)
Platform Health
System status, active sessions, and recent errors.
Active Sessions
Calls (24h)
DB Status
Session Backend
API Keys Status
Active Sessions Detail
Session KeyTenantLead IDLangAge (sec)
Click Load to fetch active sessions.
Recent Errors
None.